The Essential Leader is a range of programs using interactive case studies, practice activities and expert feedback to help managers develop the skills necessary to become a high performer and apply learnings immediately to their own situations.
The self-directed structure and intuitive navigation means managers can take charge of their own learning, while tracking features allow you to monitor progress and program usage patterns as it builds its next generation of leaders - and impacts your business. The 13 programs are available individually.
Developing as a Leader
Developing as a Leader is a Leadership program comprising 8 Essential Leader modules, that identifies the gaps in individual mid-level managers' skill sets where the need is greatest. These critical skills are taught through a combination of eight discrete self-directed modules, each based on concepts and frameworks developed by world renowned experts. A priority assessment helps learners identify the skill areas most relevant to their current responsibilities and their individual areas of need. Participants can then concentrate just on the highest priority areas of work through the entire set of modules. Modules also available separately.
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Download The Essential Leader Topics Brochure
 Decision Making
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Approximate Length: 2 hours
Overview: Provides systematic frameworks designed to improve decision-making abilities. Introduces techniques developed by leading experts on subjects such as simplifying complex decisions, applying intuition, avoiding "thinking traps", and reducing decision-making biases.
Subject Matter Experts: John S. Hammond III, Ralph L. Keeney, Howard Raiffa and Alden M. Hayashi
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Managing Change
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Approximate Length: 2 hours
Overview: How to analyze the organizational dynamics of change, choose the right strategies, and lead change initiatives for bottom-line results.
Subject Matter Experts: Michael Beer, Nitin Nohria, Jeanie Daniel Duck, Eric Abrahamson and John P. Kotter
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What is A Leader?
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Approximate Length: 2 hours
Overview: Introduces the fundamental attributes of successful leaders: explores what they do, how they spend their time, and general character traits.
Subject Matter Experts: John P. Kotter, Daniel Goleman, Rob Goffee, Gareth Jones, Ronald A. Heifetz and Donald L. Laurie
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Leading Teams with Emotional Intelligence
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Approximate Length: 3-5 hours, accessible in distinct, concise learning
Overview: Designed to help managers improve business results by understanding and managing the emotional intelligence of their teams.
Subject Matter Experts: Daniel Goleman, Annie McKee, Richard Boyatzis, Vanessa Urch Druskat, Steven B. Wolff and others.
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Influencing and Motivating Others
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Approximate Length: 2 hours
Overview: Delves into the complex art of persuasion from several vantage points, providing actionable lessons on getting better results from direct reports, greater cooperation from peers and stronger support from superiors and senior management.
Subject Matter Experts: Robert H. Schaffer, Frederick Herzberg and Jay Conger
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Productive Business Dialogue
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Approximate Length: 2 hours
Overview: Helps managers improve the effectiveness of their communication through the use of practical business dialogue. Teaches that the most effective managers are those who can guide interpersonal interactions towards productive and actionable outcomes.
Subject Matter Experts: Chris Argyris, Peter Senge
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Managing Difficult Conversations
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Approximate Length: 2 hours
Overview: Examines techniques for approaching and handling difficult business conversations. Explores how mental models influence a person's private thinking and behavior. Examines unproductive thinking habits that many people fall into during difficult conversations and productive alternative ways of thinking.
Subject Matter Experts: Chris Argyris, Peter Senge, William Noonan
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Negotiating For Results
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Approximate Length: 2 hours
Overview: Examines techniques for approaching and productively handling negotiations; focuses on groundwork, the actual negotiation, relationships and the follow-through.
Subject Matter Experts: James K. Sebenius, Michael Wheeler, Danny Ertel, Deborah M. Kolb, Judith Williams, Ron S. Fortgang, David A. Lax
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Management Fundamentals
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Coaching For Results
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Approximate Length: 3 hours
Overview: Shows managers how to effectively coach others by mastering the five core skills necessary for successful coaching: observing, questioning, listening, giving feedback, and gaining agreement.
Subject Matter Experts: Linda A. Hill
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Managing Direct Reports
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Approximate Length: 3 hours
Overview: Exposes managers to a wide range of situation and allows mistakes to be made in a risk-free, constructive setting.
Subject Matter Experts: Linda A. Hill
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Managing Virtual Teams
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Approximate Length: 3-5 hours
Overview: Helps managers understand the unique dynamics of working virtually, and helps them master the skills they'll need to recruit and manage virtual teams effectively. This program walks managers through four factors that lead to an efficient and effective virtual team: a shared vision and process, great people, effective communication, and appropriate technology.
Subject Matter Experts: George Goldsmith and Cory Lefebvre
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Managing Across Difference
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Approximate Length: 5-6 hours
Overview: Helps managers successfully meet a wide range of diversity challenges and transform them into strategic opportunities. Also addresses both traditional diversity issues of gender and race, as well as differences in function, perspective, and work style-and shows managers how to channel these differences to positively impact performance, productivity, and innovation.
Subject Matter Experts: Mary C. Gentile, Ph.D.
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Service Success
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Approximate Length: 3-5 hours
Overview: Helps managers build service capabilities across the organisation, and strategically leverage those capabilities to improve customer loyalty and fuel profits and growth. This program shows managers how to use the Service Profit Chain to: train employees in core service skills; empower and equip employees to put those skills to work; and measure the financial payoffs these initiatives deliver.
Subject Matter Experts: A collaboration with Harvard Business School experts in service management
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