Interpreting Performance Results

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Analyze data

Evaluate data

In the next phase of the performance measurement process, you analyze the data you've gathered on your performance metrics and determine their implications. Interpreting performance data is a complex discipline in itself. In many companies, this activity is performed by a unit staffed by experts trained in statistical analysis, correlation and regression analysis, and other data-interpretation approaches and tools.

But in the interest of gaining an overview of the entire performance measurement process, it's helpful to know a bit about how performance data are evaluated and what you and others might look for when interpreting results.

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